Terms of Service

Last updated: September 2, 2026

Welcome to Shezwear. These Terms of Service (“Terms”) govern your access to and use of shezwear.com (the “Site”) and any purchases made through it. By browsing our Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility & Age Restriction

Shezwear sells adult intimate apparel and personal accessories, including adult novelty and BDSM products. You must be at least 18 years of age to access this Site, browse our products, or place an order. By using this Site, you confirm and warrant that you are 18 or older and legally permitted to purchase such products in your jurisdiction. We reserve the right to refuse or cancel any order if we have reasonable grounds to believe the buyer does not meet this age requirement.

2. Account Registration

You may browse the Site without an account, but certain features (order tracking, wishlist, faster checkout) require registration.
You agree to provide accurate, current, and complete information when creating an account and to keep it updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.

3. Products & Descriptions

We make every effort to display product images, colors, sizes, and descriptions as accurately as possible. However, slight variations in color (due to screen/display differences), fabric texture, or packaging may occur.
Product availability is subject to change without notice. If an item you ordered becomes unavailable, we will notify you and offer a substitute, backorder, or full refund.
Sizing charts are provided as a general guide; please refer to the specific size guide on each product page before ordering.

4. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. The price charged will be the price displayed at the time your order is confirmed.
We accept Cash on Delivery (COD) in most serviceable areas, as well as secure online payment methods as shown at checkout.
In the event of a pricing error on the Site (e.g., due to a technical glitch), we reserve the right to cancel the affected order and issue a full refund, or contact you to confirm the correct price before proceeding.
Any applicable taxes, duties, or courier surcharges will be disclosed at checkout where applicable.

5. Orders & Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including, but not limited to, product unavailability, suspected fraudulent activity, errors in pricing/description, or inability to verify a COD order.
Order confirmation (via SMS, WhatsApp, or email) indicates we have received your order, not that it is guaranteed for dispatch until processed.
You may cancel an order free of charge before it is dispatched, as outlined in our [Shipping & Returns policy].

6. Shipping, Returns & Refunds

All shipping timelines, discreet packaging practices, return eligibility, and refund procedures are governed by our separate [Shipping & Returns Policy], which forms part of these Terms by reference. Please review it before placing an order.

7. Intended Use & Product Safety

All intimate apparel, accessories, and adult products sold on this Site are intended solely for personal, lawful, consensual, adult use.
Product care instructions, cleaning guidance (where applicable for reusable items), and material information are provided on individual product pages or included with the item. Please read and follow them carefully.
Shezwear is not liable for any injury, allergic reaction, discomfort, or damage resulting from misuse, improper cleaning, improper use, use by individuals under 18, or use inconsistent with the product’s intended purpose and included instructions.
If you have specific fabric sensitivities, allergies, or medical concerns, please review product materials carefully or consult a medical professional before use.

8. Discreet Packaging & Privacy Commitment

We ship all orders in plain, unbranded packaging with no indication of contents on the exterior, and we handle your order data with discretion, as detailed in our [Privacy Policy]. This commitment is a core part of our service and applies to every order placed through the Site.

9. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, product photography, and site design — is the property of Shezwear or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this Site for commercial purposes without our prior written consent.

10. User Conduct

When using our Site, you agree not to:

Provide false, misleading, or fraudulent information when placing an order
Use the Site for any unlawful purpose or in violation of these Terms
Attempt to gain unauthorized access to our systems, other users’ accounts, or non-public areas of the Site
Interfere with or disrupt the Site’s functionality, security, or integrity
Use automated tools (bots, scrapers) to access or extract data from the Site without permission

We reserve the right to suspend or terminate access for any user who violates these conditions.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Shezwear and its officers, employees, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it, including but not limited to loss of data, loss of privacy, or product misuse. Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

Nothing in these Terms limits liability that cannot be excluded under applicable Pakistani law.

12. Indemnification

You agree to indemnify and hold harmless Shezwear, its team, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, misuse of our products, or violation of any law or third-party right.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Pakistan.

14. Changes to These Terms

We may revise these Terms at any time to reflect changes in our business, legal, or regulatory environment. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

For questions about these Terms of Service, please contact us via the contact form on our website or through the WhatsApp/email details listed on our Contact page.